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Refund Policy

Last updated October 7, 2026

14-day money-back guarantee

Skiio, a SkyHub Company offers a 14-day money-back guarantee. If you're not satisfied with your purchase of a Wonward plan, you can request a full refund within 14 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle, the Merchant of Record for all Wonward orders. To request a refund, visit paddle.net and look up your order, or email us at info@skyhubcompany.com and we'll help.

Cancelling a subscription

You can cancel anytime from Billing & Plan. Your plan stays active until the end of the period you've paid for. Refunds are also handled under Paddle's Refund Policy.