Healthcare Practices
Grow your practice without spreadsheet chaos.
Running a practice means more than seeing patients. Wonward gives practice owners and managers one place to manage referral relationships, outreach, marketing and the internal projects that keep the office running.
Wonward is built for practice growth and operations. Please don't store protected health information (PHI) or patient medical records in Wonward.
Common problems we solve
Referral relationships live in someone's head
Which physicians, clinics and partners send you referrals, who last visited them, and who needs a thank-you is often tracked on paper or not at all.
Outreach and marketing are hard to follow up
Community events, partner lunches and marketing campaigns happen, but follow-ups slip because there's no shared list of next steps.
Operations projects drag on
Opening a new location, onboarding staff or rolling out a new service involves many tasks and people, with no clear owner or deadline for each one.
How Wonward helps
A referral partner pipeline
Track referring offices and community partners as companies and contacts, log every visit, call and email on a timeline, and see who needs attention next.
Outreach follow-ups that don't slip
Follow-up stages and reminders keep every partner touch moving, and Ask Kii can suggest who to reach out to this week.
Staff and operations projects
Break projects like a new location or service launch into tasks and milestones, each with an owner and a due date on the shared calendar.
Team chat for the front office
Managers and staff coordinate in company chat and direct messages instead of scattered texts.
Role-based visibility
Outreach staff see only the partners assigned to them, while practice owners see the whole picture.
An example workflow
- 1A new referring clinic is identified
- 2Your outreach coordinator visits and logs the meeting
- 3Follow-ups move the partner from first touch to active referrer
- 4A partnership event becomes a project with tasks for staff
- 5The event is delivered and results are reviewed on the dashboard
Practices usually begin by importing their referral partner list from a spreadsheet and assigning partners to outreach staff. Wonward is free during the beta, so you can set it up for your growth and operations work at no cost.